| Service Manager |
Company: Future Fibres Rigging Systems S.L.U.
Role: Service Manager
Location: Museros, Valencia
Reports to: Commercial Director
Salary: Dependant on experience
Start: January 2008
Future Fibres is the market leading composite standing rigging manufacturer in a rapidly expanding market. Our service department is entering a period of rapid growth as we develop a global service infrastructure to support the increasing volume of PBO cables in the market. We are looking for a dynamic individual to lead this young department and take responsibility for managing day to day service operations both in the workshop and co-ordinate activities off site.
The successful candidate will be a dynamic, effective manager. He/she must have good organisational skills and capable of communicating effectively with high profile clients. Quality and service must be at the heart of this individual’s work ethic and an understanding of mast and rigging plus time spent in the Superyacht industry would be an advantage
Key responsibilities
- Manage day to day activities of the in-house service department
- Co-ordinate activities of the Superyacht Service Programme
- Liaise with service centres around the world
- Liaise with sales department re service work and client relationships
- Co-ordinating / consolidating service schedules and forecasting resource requirements
- Ensure all service work is completed on time and on budget
- Responsible for estimating, invoicing and negotiating final prices with clients
- Update and maintain service records
- Update and maintain service manuals
- Attend new build stepping and dressing as required
- Attend any service/repair issues off site as required
- Run and maintain test bed (include test log)
Qualities
- Energetic, dynamic
- Organised
- Good organisational and management skills
- Fluent English – Spanish an advantage
- Good computer skills (Word/Excel) – database an advantage
- Prepared to travel
- Based Valencia
Please send your CV and accompanying letter to Phil Anniss at the following mail: phil@futurefibres.com
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